Upcoming System Upgrade

UPCOMING SYSTEM UPGRADE

Every day, we look for ways to elevate your PLTS experience. To support that, we’ll be migrating to a new booking system during the night of February 4–5.

This upgrade allows us to serve you better going forward. Below, we’ll walk you through what this means and what to expect.

WHAT'S CHANGING?

New billing name
On future bank statements, payments will appear under PLTS.

Simpler, more secure login
No passwords needed. You’ll log in using a one-time code sent directly to your email.

App update required
From February 5th simply update the PLTS app to continue enjoying all features without interruption.

Temporary booking pause
Booking will be unavailable from February 4 at 18:00 until February 5 during the day. You'll receive an email as soon as you're able to book classes again. We know how important booking is to your routine so we thank you for your patience while we make this upgrade.

WHAT'S IN IT FOR YOU?

A faster, better app experience. Think fewer glitches and no more constant re-logging in. This upgrade also unlocks exciting new features we’re rolling out soon, all designed to elevate your PLTS experience.

FAQ | SYSTEM UPGRADE